24/7 Emergency Generator Service
When your backup power fails during an outage, you need help fast. Our team provides round-the-clock emergency generator service across Rhode Island and Massachusetts — because your backup deserves backup.
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Help when your generator fails — day or night
A standby generator is supposed to be the thing you can count on during an outage. So when it won't start, shuts down unexpectedly, or won't transfer power to your home, it's a genuine emergency — especially in extreme heat or cold, or when there's medical equipment, a flooding basement, or a business on the line.
Power Up offers 24/7 emergency generator service for exactly these moments. We respond quickly, diagnose why your backup power isn't working, and get it running again — so you're not left in the dark when you were counting on staying powered.
Why homeowners & businesses choose Power Up
Licensed & insured technicians
Even in an emergency, your generator is serviced by trained, licensed professionals.
Round-the-clock response
Outages don't keep business hours. We're available for true generator emergencies, day or night.
Fast diagnosis
We quickly find why your generator isn't running — battery, fuel, fault, or transfer switch — and act.
Backup-power failures
Won't start, won't transfer, or shut down mid-outage — we handle the urgent failures that leave you powerless.
Get powered again
Our priority is restoring your backup power safely and as quickly as possible when it matters most.
Clear communication
We tell you what's wrong, what it takes to fix, and the cost — even in the middle of an emergency.
How it works
Call us right away
Reach out and describe what your generator is doing. We'll prioritize the call and respond.
Rapid diagnosis
We get to you quickly and pinpoint why your backup power isn't working.
Restore power
We make the repair needed to get your generator running and your home or business powered again.
Follow-up plan
Once the emergency is handled, we recommend any service needed to prevent it from happening again.
What should I do if my generator won't start during an outage?+
First, check that it's not in a fault or off mode and that fuel is available. If it still won't start, call us right away at 401-309-9255 — don't attempt internal repairs yourself. We'll diagnose the issue and get your backup power running as quickly as possible.
Do you really offer 24/7 emergency service?+
We provide round-the-clock support for true generator emergencies, because outages and failures don't wait for business hours. Call us and we'll let you know our response time for your situation.
My generator runs but my house still has no power — is that an emergency?+
It can be. If the generator runs but power isn't reaching your home, the problem is usually the transfer switch or the connection to your panel. During an outage that's an urgent issue, and we can respond to diagnose and fix it.
Will emergency service cost more than a regular visit?+
Emergency and after-hours service can carry different rates, but we'll always communicate the cost clearly before doing the work. Even in an emergency, you won't be surprised by the bill.
Can regular maintenance prevent these emergencies?+
In most cases, yes. The majority of generator failures during outages trace back to issues that maintenance and monitoring would have caught — most commonly a dead battery. Once your emergency is resolved, we'll recommend a plan to keep it from recurring.
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